This Privacy Policy is intended to inform users of the website https://medicalcarebarcelona.com about the collection and processing of their personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

1. Data Controller

Controller: Germán Darío Quesada González
NIF: Y5077411Z
Business Name: Medical Care Barcelona
Address: Carrer de la Marina, 16, 18, Torre Mapfre, Sant Martí, 08005 Barcelona (Spain)

2. Data We Collect

The types of personal data that we may collect through the website include:

• Full name

• Email address

• Phone number

• Information related to medical appointments or inquiries

• IP address and browsing behavior (via cookies; see Cookie Policy)

We only collect data that is strictly necessary for the purposes described below.

3. Purpose of Processing

Your data will be processed for the following purposes:

• To manage contact requests and respond to inquiries

• To schedule and manage appointments

• To provide healthcare-related services

• To comply with legal and regulatory obligations

• To improve the user experience on the website

4. Legal Basis for Processing

The legal bases for processing your data are:

• Consent: By filling out a form or contacting us voluntarily, you give your explicit consent for us to process your data.

• Performance of a contract: When data processing is necessary to provide medical services.

• Legal obligation: When we are legally required to retain or disclose data.

• Legitimate interest: For the improvement of our services or security of the website.

5. Data Retention

Personal data will be retained only as long as necessary for the purposes for which it was collected, or as required by law (e.g., tax, healthcare regulations). Once the data is no longer needed, it will be securely deleted.

6. Data Sharing

We do not share your personal data with third parties unless:

• It is required by law

• It is necessary to provide the requested services (e.g., medical professionals, diagnostic centers)

• You have given explicit consent

All third-party service providers are contractually bound to protect your data in accordance with the GDPR.

7. Your Rights

You may exercise the following rights at any time:

• Right of access: Know what personal data we process about you

• Right to rectification: Request correction of inaccurate data

• Right to erasure (“right to be forgotten”)

• Right to object to the processing of your data

• Right to data portability

• Right to restriction of processing

• Right to withdraw consent at any time

To exercise your rights, please contact us at [Insert contact email], clearly indicating the subject of your request and attaching a copy of your ID.

If you believe your rights have been violated, you may also file a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es.

8. Security Measures

Medical Care Barcelona has implemented appropriate technical and organizational security measures to ensure the confidentiality, integrity, and availability of your data, and to prevent unauthorized access, disclosure, or misuse.